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NQC Initiates Monthly National TA Calls

NQC Wraps up its First Part B Collaborative

NQC Launches the Low Incidence Initiative

NQC Hosts a Quality Institute at the Ryan White HIV/AIDS Program All-Grantee Meeting

2006 sum

NQC Initiates Monthly National TA Calls

To provide routine learning opportunities, we host monthly National Technical Assistance (TA) Calls. These calls cover a variety of topics highlighting key quality improvement concepts and methodologies. We have utilized webinar platforms since 2006 to encourage interactions between presenters and participants.

The TA Calls are offered monthly and facilitated by quality improvement experts. Fellow HIV providers are encouraged to share experiences, best practices, and Ryan White Program Part-specific information and examples. Slides and the audio recordings can be accessed online. Since inception, participants have joined our webinars to learn from champions in the Ryan White community.

Selected topics of TA webinars have included:

  • Quality management 101 and HIV/AIDS Bureau quality management expectations
  • How to choose a quality improvement project
  • Introduction to performance measurement and how to use data for quality improvement
  • Engaging staff and consumers in quality improvement activities
  • Using tools for quality improvement activities
  • How to sustain your quality improvement efforts over time

Successes to date:

  • Since 2006, over 100 TA Calls have been held for Ryan White grantees
  • Over 7,500 individuals have participated in TA Calls; this represents close to 90% of all Ryan White grantees
  • Approximately 90% of participants have rated the TA Calls as effective
  • Over 70% of participants have reported an increase of knowledge and/or skills as a result of the TA Call

To sign up for the next monthly TA Call schedule and access past webinar slides or recordings |NationalQualityCenter.org/nqc-activities/national-technical-assistance-calls/

NQC Wraps up its First Part B Collaborative

Over the years, we have provided a forum to discuss improvement efforts; and these have led to the implementation of national collaboratives. In 2006, for example, we concluded the ‘Part B Collaborative Demonstration Project: Improving Care for People Living with HIV Disease.’ This collaborative built quality-improvement capacity in state health departments.

Part B Collaborative Demonstration Project overview:

  • Eight states participated: Alabama, Georgia, Florida, Michigan, Missouri, Ohio, Oregon, and Washington, DC
  • Lasted 18 months, starting in April 2005
  • Held three in-person learning sessions
  • Routine reporting on seven performance measures
  • State teams were supported by a quality improvement faculty, a dedicated website, and routine conference calls

Guiding domains of the collaborative included:

  • Alignment across jurisdictions and services to support a common vision of service delivery and quality of care
  • Data and information systems, including understanding outcomes and linking these to data management
  • Access to services and retention of clients
  • Cost containment and managing resources

To capture lessons learned from this initiative for other Part B quality management programs, we published ‘Building Capacity of Statewide Quality Management Programs, NQC’s Guide for Ryan White HIV/AIDS Program Part B Grantees.’  To access this guide | NationalQualityCenter.org/PartBCollaborative

To learn more about its successes, specifically how administrative processes were improved and how relationships between stakeholders and constituents were strengthened |NationalQualityCenter.org//nqc-activities/collaboratives/part-b-collaborative/

NQC Launches the Low Incidence Initiative

In 2006, we initiated the ‘Low Incidence Initiative’ to build the clinical quality management capacity of low incidence states. This initiative involved teams from 17 states working together to develop and refine their HIV-specific quality management plans and programs.

Low Incidence Initiative overview:

  • Teams from 17 states participated: Alaska, Hawaii, Idaho, Iowa, Kansas, Maine, Montana, Nebraska, New Hampshire, New Mexico, North Dakota, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wyoming
  • Lasted twelve months, beginning in June 2006
  • Involved face-to-face meetings and routine conference/web-conference calls
  • Bimonthly reporting on three required measures and two optional measure

Map of Low Incidence Initiative participating states.

Low Incidence Initiative

The outcomes of this Initiative included:

  • Completion of comprehensive quality management plans
  • Development and/or strengthening of the quality management committee within the respective states
  • Ability to regularly collect, trend, and report performance data
  • Improvement in the self-assessed quality management program scores

To learn more the Low Incidence Initiative and its successes| NationalQualityCenter.org/nqc-activities/collaboratives/low-incidence-initiative/

NQC Hosts a Quality Institute at the Ryan White HIV/AIDS Program All-Grantee Meeting

To provide opportunities for Ryan White grantees to learn more about quality improvement, we held our first Quality Institute at the 2006 All-Grantee Meeting (AGM) in Washington, D.C.

NQC sponsored the following AGM activities:

  • Eight workshops targeting all quality improvement competency levels, provided practical strategies and solutions; a total of 765 grantees participated
  • Exhibit booth to disseminate quality improvement resource; more than 5,000 materials were disseminated and NQC coaches staffed the booth during exhibitor hours to engage visitors to talk about their quality management programs
  • Roundtables for networking opportunities among quality managers; more than 75 participants attended

To access the slides from our workshops at the 2006, 2008, 2010, and 2012 AGM |NationalQualityCenter.org/nqc-activities/hiv-aids-bureau-ryan-white-conference/