For over 25 years, the New York State Department of Health has delivered national leadership in the development and administration of effective state-of-the-art HIV-related quality improvement services. Based on experiences in New York State, the HIV/AIDS Bureau funded the New York State Department of Health AIDS Institute in 1997 to establish HIVQUAL-US. HIVQUAL-US facilitates data collection and onsite coaching to improve HIV care among Ryan White Part C and D grantees.
In 2012 NQC was refunded for the third time. This provided the opportunity to continue our work as a premier TA center for quality management in HIV care and to embrace HIVQUAL activities to optimize and advance quality-improvement capacity-building efforts, including HIVQUAL Regional Groups.
To download our updated NQC brochure and its description of all key NQC services, visit NationalQualityCenter.org/files/national-quality-center-brochure/nqc-brochure/
We have learned that consumers of HIV care and their providers face many challenges working with each other. It became clear a training specifically for people living with HIV (PLWH) was needed. The NQC Training of Consumers on Quality (TCQ) Program was born. This Program targets consumers who wish to be effective advocates for themselves and their community by improving HIV care. This Program builds capacity of HIV-infected consumers so they become active partners in planning, implementation, and evaluation of quality improvement efforts at both the clinical and system levels.
Overview of the TCQ Program:
Successful TCQ graduates:
Successes of the TCQ Program:
To learn more about the TCQ Program, access TCQ resources, including the TCQ Guide, and review upcoming trainings | NationalQualityCenter.org/nqc-activities/training-of-consumers-on-quality-tcq/
HIVQUAL-US published an article entitled ‘Improved quality of HIV care over time among participants in a national quality improvement initiative,’ focusing on the impact of long-term engagement in a quality management initiative. Using performance measures from 2002 to 2009 to construct composite quality scores, the study found significant improvements in HIV care, primary care, and overall care, with greatest improvements in lowest performing clinics.
To access this article | Journal of Health Care for the Poor and Underserved, Volume 23, Number 3, August 2012, Supplement p. 67-80