"Impressive! This is one of the best TA calls I've participated in. Good job."
NQC National TA Calls
HIV providers face many challenges in developing sound quality management programs, including unfamiliarity with quality improvement concepts. To provide routine learning opportunities, the National Quality Center (NQC) hosts monthly National Technical Assistance (TA) Calls on a variety of topics to highlight key quality improvement concepts and methodologies. Using web-conference platforms, the calls encourage interactions with presenters.
November 2014 Webinar
Top Ten Reasons Why Your PDSA Cycles Fail and What to Do About It
Join us this month when Lori Delorenzo – a long-time NQC Coach – presents the top 10 reasons why PDSA Cycles fail, and what to do about them. Shamelessly drawing from David Letterman’s top 10 list, Lori has been collecting examples from grantees across the country on some of the pratfalls they have had with PDSA Cycles. Remember – the first rule of the PDSA Cycle is to learn, not necessarily to succeed. The PDSA Cycle is repeated tests of change until such time that all the flaws have been worked out of your idea and it can be instituted organization wide. At the end of this call you will have a greater appreciation of the lessons that your peers have learned and how they used the ‘failures’ to eventually achieve success.
“Success is stumbling from failure to failure with no loss of enthusiasm.” - Winston Churchill
Please join us!
If you have a direct line (people can call you directly)
Enter your number into the box that pops up and click the Call Me button on the bottom of the pop up
If your calls need to go through a switchboard
Toll Free: 1-844-633-8697
Kevin Garrett, LMSW
National Quality Center (NQC)
New York State Department of Health, AIDS Institute
90 Church Street, 13th floor
New York, NY 10007-2919