HIV providers face many challenges in developing sound quality management programs, including unfamiliarity with quality improvement concepts. To provide routine learning opportunities, the National Quality Center (NQC) hosts monthly National Technical Assistance (TA) Calls on a variety of topics to highlight key quality improvement concepts and methodologies. Using web-conference platforms, the calls encourage interactions with presenters.

Selected topics of past National Technical Assistance (TA) Calls include:

• Quality Management 101 and HIV/AIDS Bureau Quality Expectations
• Developing Quality Management Infrastructure
• Introduction to Performance Measurement and Using Data for Quality Improvement
• Engaging Staff and Consumers in Quality Improvement
• Cross-Part Collaboration for Quality Management

Part-specific examples are provided and fellow grantees share their experiences and best practices while allowing you to ask them your specific questions.