Training of Quality Leaders (TQL) Program
"I learned so much about facilitation and leadership. It was the best training I ever attended!"

Training of Quality Leaders (TQL)

About the TQL... 


Grantees face challenges in leading quality management activities programs including unfamiliarity with quality improvement concepts, staff resistance to engage them in quality improvement projects, and lack of team facilitation skills. The Training of Quality Leaders (TQL) Program aims to build the individual capacity of quality managers and those who direct quality management programs to effectively lead and facilitate quality improvement activities.

The TQL Program provides participating grantees the ability to enhance their own expertise in quality management, the skills needed to work as facilitators to guide the development of sound quality management programs and/or quality improvement projects with impact on patient health outcomes, and group facilitation skills to better address team dynamics. 

The benefits of successful TQL Program completion include:

  • > Increased confidence and mastery in facilitating quality improvement teams and in effectively managing quality improvement-related meetings in HIV care environments
  • > Identification of leadership behaviors to lead an effective QM program and better understand their implications to lead quality improvement activities
  • > Exposure to quality improvement experts with practical knowledge and experience and to a network of peers with hands-on experiences
  • > Clear understanding of TQL Program expectations and planning of post-TQL action steps

Kevin Garrett, LMSW
National Quality Center (NQC)

New York State Department of Health, AIDS Institute
90 Church Street, 13th Floor
New York, NY 10007-2919
work 212.417.4730
fax    212.417.4684
Apply to TQL
Basics and Application
TQL Agenda (0.03MB)
TQL Concept Paper (0.06MB)
TQL Guide FINAL (0.79MB)
TQL Training Materials