Training of Consumers on Quality (TCQ)

The National Quality Center (NQC) is seeking people living with HIV/AIDS (PLWHA) for its training program, Training of Consumers on Quality (TCQ), to increase the number of consumers actively participating in local quality management committees or regional quality improvement activities. The rigorous TCQ Program includes extensive pre-work activities and a 2-day face-to-face TCQ session.  NQC will host two orientation webinars for interested TCQ candidates.  To view the slides, click on the Powerpoint under 'Resources.'

The training dates/locations are as follows:


May 12-14, 2013 in Atlanta, Georgia

June 7-9, 2013 in Sacramento, California


NQC has scheduled an orientation call for March 15, 2013 between 1:00 - 2:30 pm ET. To access the call, please use:

Dial-in:       866.394.2346

Passcode:   2344547991


Successful candidates for these two upcoming training are PLWHA who a) have the ability and commitment to participate in local and regional quality improvement activities; b) are associated with, volunteer for, or work with programs funded by the Ryan White Program; and c) are interested in participating in this pilot training.


All TCQ participants are expected to a) successfully submit an online application form that includes the submission of the participant's resume, one letter of reference, and a letter of support from a Ryan White grantee or subgrantee; b) complete all pre-work activities; c) attend the upcoming face-to-face TCQ session; and d) take on an active role in a local, regional, or even national quality improvement effort.


Successful TCQ graduates will:

  • understand basic vocabulary for quality improvement tools, methodologies, activities, and processes
  • master skills to become a consumer champion in local and regional quality management committees
  • demonstrate confidence in participating in quality improvement teams to address specific aspects of HIV care
  • understand the various forms of consumer involvement, and identify appropriate methods of involvement in clinical quality improvement activities
  • be aware of basic HIV care and treatment terminologies so that participants better understand basic indicator definitions and performance data reports


For more information about the NQC TCQ Program, please contact Daniel Tietz toll-free at (877) 874-0776, or via email at 

Daniel Tietz
National Quality Center (NQC)

New York State Department of Health, AIDS Institute
90 Church Street, 13th floor
New York, NY 10007-2919
work 212.417.4730
fax    212.417.4684
Apply to TCQ
TCQ Training Materials