NQC Consumer Advisory Committee
"The NQC needs to use the CAC as a part of the team, really utilize us as a resource that works closely with consumers. Consumers can really speak to the quality of care issues."

Consumer Advisory Committee


NQC is pleased to introduce the 2014 - 2015 CAC members.  These individuals respresent all areas of the United States and the diversity of their backgrounds will ensure that they will be valuable contributors to NQC. 

CAC Members

Jeff Allen - An advocate for 27 years, Jeff has been active in a number of organizations in the Daytona area.


Dawn Bryant - Dawn is a peer advocate at Erie County Medical Center, in Buffalo, NY, where she also serves as a member of the Consumer Advisory Board.


Jennifer Bullock - Jennifer is a member of Arizona’s Ryan White Planning Council and also active with the Black AIDS Task Force.


Dennis Creedon - Dennis works for Oklahoma Health Sciences Center Infectious Diseases Institute as a part-time client advocate.


Kneeshe Davis - Kneeshe is working with Project ARK’s Treatment Adherence Program, which targets individuals that are newly diagnosed, starting HIV medications, and/or struggling with adherence.


Paul Goulet - For over 26 years, Paul has been working in the field of HIV/AIDS. He currently works as the Consumer Office Director at the Massachusetts Department of Public Health, Office of HIV/AIDS.


Elaine Henderson - Elaine serves as Supervisor of HIV Services for Care Alliance Health Center in Cleveland, Ohio. 


Hank Jensen - Since 2007, Hank has been a member of Minnesota's HIV Services Planning Council.


Martha Sichone Cameron - Martha is currently she is the Policy and Advocacy Manager for The Women’s Collective, a community health and human service agency in Washington, DC.


Fred Smith - He is a member of the Alameda AIDS Research Coalition, East Bay HIV Faith Collaborative, and the Collaborative Community Planning Council.


Don Steward - Don serves on the Board of Directors for Peers for Positive Change, a grassroots nonprofit organized to reduce stigma, promote HIV/AID awareness, provide prevention education and support and advocate for the newly diagnosed and those affected by isolation and stigma.


John Tenorio - John is part of the Pueblo Community Health Center EIS Consumer Board and became Chair of the Board in 2009.


Matthew Tochtenhagen - Matthew is the current HIV Quality Management Program Coordinator working with AIDS Help and the Monroe County (Florida) Health Department.


CAC Member Eligibility Criteria


•Strong understanding of HIV quality management program infrastructure that exists across currently funded Ryan White programs

•Active and engaged in quality improvement activities within a Ryan White grantee

•Knowledge of NQC portfolio and program initiatives

•Time commitment to participate in at least 2 out of the 5 below routinely scheduled CAC workgroup conference calls (please note, the CAC will not meet in-person) to provide meaningful recommendations to NQC staff on existing or new portfolio of activities to include:

1.On-site training/capacity building workgroup(ex: TOT, TQL, TCB, TCQ, and possibly future offerings to be developed)

2.On-line training/capacity building workgroup(ex: Quality Academy Tutorials, webinar topics, and quality management/improvement education materials)

3.Ryan White Regional Quality Learning Networks and Collaboratives workgroup (ex: H4C)

4.Quality Campaign workgroup(ex: in+Care Campaign)

5.Other NQC Special Projects (To be determined)

•Agree to participate in a Ryan White Regional Quality Learning Network or Collaborative if one exists in your local area

•Ability to represent diverse communities of Persons Living with HIV/AIDS locally, statewide, and regionally


About the NQC CAC

Participatory involvement by people living with and affected by HIV is an integral component of the National Quality Center (NQC). Through the NQC Consumer Advisory Committee (CAC), HIV infected and affected consumers assist the NQC to develop initiatives to improve the quality of HIV care across the United States and particularly services provided through the Ryan White Treatment Modernization Act.


The goals for this NQC Consumer Advisory Committee are to:


•provide information about consumer experiences with quality of care provided by Ryan White-funded services

•provide input and feedback for the development of NQC activities around building capacity for quality improvement in HIV care across the Ryan White continuum

•inform and educate consumers and other stakeholders about current and future NQC quality improvement initiatives

•provide insight about quality of HIV care issues to HAB representatives

Daniel Tietz
National Quality Center (NQC)

New York State Department of Health, AIDS Institute
ESP, Tower Room 412
Albany, NY 12237
work (518) 473-7542
fax    (518) 402-5004
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