National Technical Assistance Calls
"Impressive! This is one of the best TA calls I've participated in. Good job."

NQC National TA Calls

 HIV providers face many challenges in developing sound quality management programs, including unfamiliarity with quality improvement concepts. To provide routine learning opportunities, the National Quality Center (NQC) hosts monthly National Technical Assistance (TA) Calls on a variety of topics to highlight key quality improvement concepts and methodologies. Using web-conference platforms, the calls encourage interactions with presenters.


May 2015 Webinar

Please join us on May 21 for this month's NQC webinar - 
The Games People Play; The Importance of Games in the QI Process.  This is a "do over" from last month's call which was cancelled due to technical difficulties. This month's co-presenters - Jane Caruso and Nanette Brey - have a wealth of information to present and this webinar will help you use the games in the NQC Game Guide and beyond to engage your QM committee and staff in fun and highly educational learning activities.


By participating in this call, you will better:

  • Understand the learning theory behind the use of games as teaching tools
  • Understand the roles of games in the quality improvement arena
  • Understand how people learn and how use a game to illustrate a concept
  • Understand the different ways in which games can help to build your process, strengthen your team and promote ongoing effort
  • Understand the different types of games and how they help ignite different pieces of your quality improvement program 


Meeting information


Topic: The Importance of Games in the QI Process 
Date: Thursday, May 21, 2015 
Time: 3:00 pm, Eastern Daylight Time (New York, GMT-04:00) 
Meeting Number: 641 154 053 
Meeting Password: nqctacall123 


To join the webinar, click this link: 

Audio conference information

If you have a direct line (people can call you directly)

Enter your number into the box that pops up and click the Call Me button on the bottom of the pop up

If your calls need to go through a switchboard

Toll Free: 1-844-633-8697
Alternate Toll Free - (For callers not able to call the 844 Toll Free Number): 1-866-776-3553
2. Follow the instructions that you hear on the phone.
Cisco Unified MeetingPlace meeting ID: 641 154 053


Kevin Garrett, LMSW
National Quality Center (NQC)

New York State Department of Health, AIDS Institute
90 Church Street, 13th floor
New York, NY 10007-2919
work 212.417.4730
fax    212.417.4684
Past TA Calls