This document explores questions most frequently asked regarding quality management by programs receiving Ryan White funding. It assists organizations that are just starting to implement quality management activities, as well as those that are restructuring or improving their quality management programs. While every attempt has been made to cover the broad topics brought to our attention by providers as well as HRSA Project Officers, this document is not intended to be a replacement for any Ryan White guidance.

Topics in this FAQ include:

• Ryan White Treatment Modernization Act and Legislative Quality Requirements
• Quality Terminology
• Building an Effective Quality Management Program
• Quality Indicators and Data Collection
• Setting up Quality Improvement Teams
• Overlap of External with Ryan White Quality Expectations
• Ryan White Funding for Quality Management
• Resources for Quality Improvement