This NQC Quality Academy Tutorial discusses the concept of quality management ‘infrastructure’ - how your HIV program can build a structure to sustain improvements over time and establish the support it needs. It begins by examining the role of the quality management committee, which leads the HIV programs' quality improvement activities.
In addition to the quality committee, the quality management program needs organizational support, which this module reviews. Finally, it examines how to look at improving your HIV quality program, beginning with an annual assessment of how it is doing. Links are provided to assessment tools that you can download and use.
You will learn about…
