This NQC Quality Academy Tutorial deals with the topic of resistance to change. Your improvement teams can develop great ideas for changes, but if they are not fully implemented, the improvement will not occur.
Luckily, many organizations have looked at how to reduce resistance to change. Drawing on their experience, the Tutorial examines why people resist change and outlines some general approaches to help your organization and its people make changes more easily. Finally, it offers you some specific strategies to use when your organization encounters direct resistance to new ideas.
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