Training of Quality Leaders (TQL) Program
"I learned so much about facilitation and leadership. It was the best training I ever attended!"

The next TQL Session will be held in 2019. Stay tuned for announcements

As you begin the application process, please remember a few things:

  • You will be required to complete an organizational assessment as a post-work activity for the TQL and by submitting your application you are indicating your willingness to do so. The completed organizational assessment must be submitted to NQC between 90 and 120 days after the completion of the TQL
  • Preference will be given to individuals with quality management experience and who are key individuals in the organization’s quality program
  • NQC cannot process incomplete applications. The entire form must be filled out before we begin the review of your application
  • You will be notified via email of your acceptance into the TQL session for which you applied. After notification, you will have 3 business days to respond to the acceptance email and confirm your attendance. This information will be re-stated in your acceptance email. If you need to know immediately if you are accepted, please send an email to:


NQC has funds for a limited number of scholarships. Scholarships will pay for your lodging and airfare (coach flights only). To request a scholarship, please provide the following:

  • You must be employed by a Ryan White HIV/AIDS Program recipient
  • You must agree to perform all pre and post work required by the TQL
  • NQC should be the payer of last resort for your trip
  • You and your organization agree to submit all forms for reimbursement - with corresponding receipts - no later than 10 days after the end of the TQL session


Grantees face challenges in leading quality management activities programs including unfamiliarity with quality improvement concepts, staff resistance to engage them in quality improvement projects, and lack of team facilitation skills. The Training of Quality Leaders (TQL) Program aims to build the individual capacity of quality managers and those who direct quality management programs to effectively lead and facilitate quality improvement activities. The TQL Program provides participating grantees the ability to enhance their own expertise in quality management, the skills needed to work as facilitators to guide the development of sound quality management programs and/or quality improvement projects with impact on patient health outcomes, and group facilitation skills to better address team dynamics.

Program Benefits

The benefits of successful TQL Program completion include:

  • Increased confidence and mastery in facilitating quality improvement teams and in effectively managing quality improvement-related meetings in HIV care environments
  • Identification of leadership behaviors to lead an effective QM program and better understand their implications to lead quality improvement activities
  • Exposure to quality improvement experts with practical knowledge and experience and to a network of peers with hands-on experiences
  • Clear understanding of TQL Program expectations and planning of post-TQL action steps
Kevin Garrett, LMSW
National Quality Center (NQC)

New York State Department of Health, AIDS Institute
90 Church Street, 13th Floor
New York, NY 10007-2919
work: 212.417.4730
fax: 212.417.4684