How to Develop and Update Written Quality Management Plans (audio)
New York State Department of Health AIDS Institute
New York, NY
2006, 2005

How to Develop and Update Written Quality Management Plans (audio)

On December 15, 2005 (Part A/B) and June 5, 2006 (Part C/D), the National Quality Center (NQC) hosted two national quality improvement technical assistance webconferences to discuss key elements of a written quality management plan and to share lessons learned by organizations that have had implemented such plans.

A quality management plan defines a quality program's strategic direction and serves as a blueprint for quality initiatives. The plan describes the purpose of the quality program, the infrastructure that supports quality initiatives, and the quality goals and improvement projects for the upcoming year.

Presentations from these calls included:

  • Welcome Slides and Agenda
  • How to Develop and Update a Quality Management Plan
  • Creating a Quality Management Plan - Partnership Health Center
  • Sample Quality Management Plan - Partnership Health Center
  • Developing a Quality Management Plan - Albany Medical College
  • Sample Quality Management Plan - Albany Medical College
  • Lessons learned about quality management plans, from
           >   State of Missouri
           >   City of Oakland, CA