NQC Quality Academy: How to Get Started with Quality Improvement Teams
New York State Department of Health AIDS Institute
New York, NY
2008, Updated 2009

NQC Quality Academy: How to Get Started with Quality Improvement Teams

This NQC Quality Academy Tutorial discusses the steps that teams take as they work to improve the quality of care. It presents the Model for Improvement with its three questions that guide successful improvement projects. This Model has been developed by Associates for Process Improvement and adopted by the Institute for Healthcare Improvement (IHI), HRSA and many other health care organizations around the world. The module outlines steps for getting a team started including how to begin to answer the three questions of the Model for Improvement. Tips for measuring the impact of improvement work are presented as well, allowing you to ensure that you are achieving the results you want and need.

You will learn about…

  • The Model for Improvement
  • Steps towards starting a team
  • Measuring the impact of improvement work

This tutorial is available in both English and Spanish.  To access the English version, please click on "Start Tutorial."  To access the Spanish version, please click on "Comience Tutorial."