NQC Quality Academy: What Is Quality Improvement? How Can Key Principles Be Applied in HIV Care?
New York State Department of Health AIDS Institute
New York, NY
2008, Updated 2009

NQC Quality Academy: What Is Quality Improvement? How Can Key Principles Be Applied in HIV Care?

This NQC Quality Academy Tutorial focuses on the concept of quality improvement in HIV care. It shows how quality involves meeting the needs of the patient or client. Good quality care results from well-designed and well-functioning work processes, and this Tutorial discusses why this is so. It also outlines the current quality of HIV care, and gives you specific examples of improvements that organizations like yours have made.

You will learn about…

  • Defining quality in terms of client needs
  • Focusing on processes, rather than on people
  • Quality of HIV care in the U.S.
  • Why we seek to improve it
  • Examples of improvements in HIV care quality

This tutorial is available in both English and Spanish.  To access the English version, please click on "Start Tutorial."  To access the Spanish version, please click on "Comience Tutorial."