Organizational Assessment
New York Sate Department of Health AIDS Institute
New York, NY

Building a quality management program helps HIV programs continue to improve over time. Assessing these quality programs enables providers to better understand their strengths and weaknesses.

The following tools provide an instrument for assessing the quality management program and for identifying its strengths and weaknesses. Assessment tools are available for Ryan White HIV/AIDS Program Parts A through D.

The tool examines the program using these seven domains:

  • Quality Management
  • Workforce Engagement in the HIV Quality Program
  • Measurement, Analysis and Use of Data to Improve Program Performance
  • Quality Improvement Initiatives
  • Consumer Involvement
  • Quality Program Evaluation
  • Achievement of Outcomes

Directions:
A team approach is best when assessing your existing quality program. Meet with the individuals in your quality program and complete the assessment together. If you have an active quality management committee, you might want to meet with them as well. The ratings give you the opportunity to rate your program’s depth of engagement within each category.

Once the team conducts the review and has a better understanding of the program’s strengths and weaknesses, the next step is to develop recommendations for the improvement of the quality management program.