Quality Management 101 and HAB Expectations for Quality Management (audio)
New York State Department of Health AIDS Institute
New York, NY
2011

Quality Management 101 and HAB Expectations for Quality Management (audio)

In May 2011 the National Quality Center (NQC) hosted a quality improvement technical assistance webconference to present an introduction to key quality improvement principles and HIV/AIDS Bureau (HAB) expectations on quality improvement. The sessions targeted individuals who were new to quality improvement, as well as those who wanted a refresher on how to apply key quality improvement concepts to their HIV program.

Learning objectives:

  • Understand key concepts of quality improvement, as well as HAB expectations on quality management/quality improvement
  • Learn to describe and use quality improvement models including the Model for Improvement, the HAB 9-Step Model, and the HIVQUAL Model
  • Know where to access existing resources on quality improvement and how to request technical assistance (TA) on quality improvement from TA resources, such as the National Quality Center and the National HIVQUAL Project